{"id":204,"date":"2011-03-10T13:01:34","date_gmt":"2011-03-10T13:01:34","guid":{"rendered":"http:\/\/www.mknet.es\/?page_id=204"},"modified":"2020-05-06T10:33:53","modified_gmt":"2020-05-06T08:33:53","slug":"atencion-telefonica","status":"publish","type":"page","link":"https:\/\/www.mknet.es\/?page_id=204","title":{"rendered":"Atenci\u00f3n telef\u00f3nica. Telesecretarias"},"content":{"rendered":"<p><span style=\"color: #00b1fa;\"><b>Soluci\u00f3n a Medida<\/b><\/span><\/p>\n<p><b>\u00a0<\/b><\/p>\n<p><span style=\"color: #00b1fa;\">Mknet <\/span>presta servicios de Secretariado Telef\u00f3nico profesional.<\/p>\n<p>Cuando un cliente contrata nuestro servicio, lo que contrata es una Secretaria que atiende su tel\u00e9fono como si estuviera en sus oficinas.<\/p>\n<p>-Funciona mediante desv\u00edo telef\u00f3nico: <span style=\"color: #00b1fa;\">MKnet<\/span> le va a proporcionar un n\u00famero en exclusiva para su negocio, de forma que al activar el desv\u00edo, sus llamadas nos entran perfectamente identificadas.<\/p>\n<p>-Puede activarlo en momentos puntuales o durante todo el d\u00eda, seg\u00fan sus necesidades.<\/p>\n<p>-Su secretaria de <span style=\"color: #00b1fa;\">MKnet<\/span> atender\u00e1 las llamadas con el protocolo preparado previamente, donde se recoge toda la informaci\u00f3n necesaria y las instrucciones para la atenci\u00f3n de las llamadas.<\/p>\n<p>-Su secretaria de <span style=\"color: #00b1fa;\">MKnet<\/span> recoger\u00e1 los datos de la persona que llama, el motivo de la llamada y los transcribe en un panel de control al que tendr\u00e1 acceso en tiempo real desde cualquier dispositivo conectado a Internet.<\/p>\n<p>-Le enviar\u00e1 cada llamada por email al instante si Ud. lo desea.<\/p>\n<p>-Le puede transferir llamadas al m\u00f3vil.<\/p>\n<p>-Podr\u00e1 realizar llamadas a clientes o proveedores en su nombre, seg\u00fan sus instrucciones.<\/p>\n<p>-Da citas.<\/p>\n<p>-Toma pedidos.<\/p>\n<p>Acceso a una base de datos personal, con su usuario y contrase\u00f1a, desde cualquier dispositivo conectado a Internet, donde se registran de forma autom\u00e1tica TODAS las llamadas recibidas en tiempo real, con d\u00eda, hora, n\u00b0 de tel\u00e9fono cuando esta disponible, tipo de llamada (entrante,sin cargo, etc.) y asunto.<\/p>\n<p>Toma de datos est\u00e1ndar o realizaci\u00f3n de cuestionario a medida, seg\u00fan las necesidades de cada cliente.<\/p>\n<p>Posibilidad de uso del programa de gesti\u00f3n del cliente para inserci\u00f3n de llamadas, pedidos etc.<\/p>\n<p>Env\u00edo por email de cada llamada al instante, con posibilidad de enviar las llamadas a diferentes cuentas de correo electr\u00f3nico, seg\u00fan las necesidades de cada empresa.<\/p>\n<p><strong>Horario de Atenci\u00f3n Telef\u00f3nica:<\/strong><\/p>\n<p>Horario est\u00e1ndar: de 9.00 a 19.00 ininterrumpido.<\/p>\n<p>Posibilidad de servicio 24\/365. (consultar precios)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Soluci\u00f3n a Medida \u00a0 Mknet presta servicios de Secretariado Telef\u00f3nico profesional. Cuando un cliente contrata nuestro servicio, lo que contrata es una Secretaria que atiende su tel\u00e9fono como si estuviera en sus oficinas. -Funciona mediante desv\u00edo telef\u00f3nico: MKnet le va a proporcionar un n\u00famero en exclusiva para su negocio, de forma que al activar el&hellip; <br \/> <a class=\"read-more\" href=\"https:\/\/www.mknet.es\/?page_id=204\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-204","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Atenci\u00f3n telef\u00f3nica. 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